FAQ

We ship to anywhere within the United States of America including 50 states. 

No, we only ship within the USA.

You must be 19 years of age or older and residing in the United States to make a purchase.

The currency used on the site is US dollars (USD).

You can send us an email at [email protected], or use our contact form to get in touch with us. 

We try to respond to all inquiries within 24 hours.

 We accept multiple payment options including Bitcoin, CashApp, Venmo, Zelle, and Chime at the moment.

Bitcoins is a decentralized, digital currency that is sent over the internet. Unlike traditional forms of payment, Bitcoin does not rely on any middle man such as a bank, credit card processor, or government. It is anonymous, highly secure, and does not require anyone’s permission to use.

Click here to learn more about Bitcoin.

Your order is eligible for a refund or exchange if any item inside is damaged, defective, or not as described. 

Click here to learn more about our refund/exchange policy.

Please contact us right away at [email protected]. We will do everything we can to rectify the situation, and make sure you are 100% satisfied.

We currently offer Canada Post’s Xpresspost (2-4 business days) for $18.00.

We offer free shipping to orders with a total of $200.00 or over.

Your products will be packed in a discreet, smell proof, mylar bag, which is heat and vacuum sealed, and then shipped in a plain, unmarked box or large envelope depending on the order size.

Our method of packaging allows for maximum freshness, odour protection, and privacy from unwanted attention.

We ship out orders Monday to Friday except on holidays.

All orders with completed payments received by 7AM PST will be shipped out the same day except on weekends.

Orders placed after 7AM PST will be shipped out the following business day.

You can track your order on the Order page, or you can go to Canada Post’s website and enter your tracking number.

You may cancel your order before the day of shipping.

Please send us an email at [email protected] with the cancellation request along with your order number.

You will not be able to cancel your order on the day of shipping or if it has already been sent out.

Here at US Bud Supply, customers can earn store credits for every purchase that they make. You will earn $1 in store credit for every $20 spent. Store credits can be used like real money on your next purchase.

Click here to learn more about our Rewards Program.